Shipping & Returns

U.S Shipping Methods: 
  • Shipping options and prices will vary based on the items you have in your cart. 
  • Shipping time selected applies to the amount of time the package takes to arrive once it leaves our warehouse. Kindred Spirit Design Co. still requires processing time before an order ships.
  • Kindred Spirit Design Co. uses USPS, UPS, FED EX and other services to ship your apparel.   
  • Kindred Spirit Design Co. is not responsible for lost items marked delivered by USPS.
  • Shipping rates are based on time, weight and location. All shipping times are estimates and can not be guaranteed.

Returns/Refunds:

  • Returns are eligible up to 30 days after delivery date for damaged or defective product.
  • Refunds are eligible up to 45 days after purchase date. 
  • Items purchased from the 'sale' category are considered clearance and not eligible for returns.
  • Items found to be defective, damaged, or incorrect upon arrival will have shipping cost covered by Kindred Spirit Design Co.
  • Returns due to sizing or other will be at the cost of the customer.
Exchanges:
  • Kindred Spirit Design Co. will accept items for exchange if in new condition, unworn and free of damages by the customer within 30 days of purchase.
  • Items purchased from the 'sale' category are considered clearance and are not eligible for exchanges.
  • Kindred Spirit Design Co. does not accept exchanges for bras or underwear. 
  • Shipping costs for exchanges are at the responsibility of the customer. 
  • To begin your exchange, please contact kindredspiritdesignco@gmail.com